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GET
/
api
/
v1
/
miscellaneous
/
status
curl -X GET 'https://app.reddy.io/api/v1/miscellaneous/status?genesys_id=12345' \
  -H 'Authorization: Bearer your_api_key'

{
  "is_online": true
}
Returns whether the agent matching the genesys_id is online (with the Reddy Live Assist app).

​
Query Parameters

​
genesys_id
string
required
The Genesys ID of the agent to check

​
Response

​
is_online
boolean
Indicates if the agent is currently online with the Reddy Live Assist app

​
Error Responses

​
error
string
Error message when the user does not exist
curl -X GET 'https://app.reddy.io/api/v1/miscellaneous/status?genesys_id=12345' \
  -H 'Authorization: Bearer your_api_key'

{
  "is_online": true
}