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Documentation Index

Fetch the complete documentation index at: https://docs.reddy.io/llms.txt

Use this file to discover all available pages before exploring further.

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Conversations

Conversations are the primary unit for call management in Reddy. Each conversation is uniquely identified by the combination of:
  • Conversation ID: A unique string identifier for the conversation
  • Agent Email: The email address of the agent handling the call
This combination ensures that conversations remain isolated and properly attributed to the correct agent.

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Authentication

All Call Endpoints require authentication using a Bearer token in the Authorization header: 
Authorization: Bearer your_api_key
Contact your Reddy Support Manager to obtain API credentials.

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Error Handling

Call Endpoints can return errors in the following scenarios:
  • Invalid agent: When the provided agent email doesn’t match an active Reddy user
  • Conversation not found: When the conversation lookup fails for the given conversation ID and agent combination
  • Invalid parameters: When required parameters are missing or malformed
Always validate that your agent email corresponds to an active user in your Reddy system before making API calls.