Looking to update existing employees? See Updating User Assignments.
Add Employees
1
Navigate to Employees tab
Click Employees in the left navigation panel.
2
Prepare XLSX file
Create a
Download XLSX template
.xlsx file with 3 columns: first, last, email.| first | last | |
|---|---|---|
| John | Doe | [email protected] |
3
Upload file
Drag and drop your XLSX file into the ”+ Add employees” box.

4
Select employees
Choose which employees to add by checking individual rows or selecting all.
5
Assign products & courses
Select which products and training courses employees can access.
Company courses appear by default. Product-specific courses populate after selecting products.
6
Assign managers
Select managers from the available checkboxes.
Managers can only view data for agents assigned to them. Admins automatically have access to all agent data.
7
Complete upload
Click “Add Selected Employee(s)”.