> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reddy.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Archive Users

> How to archive user accounts and manage access removal in Reddy

<Warning>
  Only Admins can archive users.
</Warning>

## Archiving a User

<Steps>
  <Step title="Navigate to Employees">
    Click **Employees** in the left navigation.
  </Step>

  <Step title="Find User">
    Search for the user on the Employees page. Click their name, then click the archive icon in the top-right corner of the agent side panel.

    <Frame>
      <img src="https://mintcdn.com/reddy-376a6c19/WLhkCW92zpG7CsX0/manual/images/archive-user.png?fit=max&auto=format&n=WLhkCW92zpG7CsX0&q=85&s=909bceabea4ed2d8fb94984bbfa4c545" alt="Archive icon in agent side panel" width="666" height="276" data-path="manual/images/archive-user.png" />
    </Frame>
  </Step>

  <Step title="Confirm Archive">
    Confirm the action to archive the user.
  </Step>
</Steps>

## Unarchiving a User

<Steps>
  <Step title="Access Archived Employees">
    Go to **Settings** → **Archived Employees** → **View Employees**.

    <Frame>
      <img src="https://mintcdn.com/reddy-376a6c19/WLhkCW92zpG7CsX0/manual/images/archived-users-setting.png?fit=max&auto=format&n=WLhkCW92zpG7CsX0&q=85&s=af6e542de0c72f1c28cf138162d6f564" alt="Archived Employees option in Settings" width="2864" height="1616" data-path="manual/images/archived-users-setting.png" />
    </Frame>
  </Step>

  <Step title="Restore User">
    Find the user and restore with a single click.
  </Step>
</Steps>

<Note>
  The user regains access with their previous role and permissions.
</Note>

## FAQ

<AccordionGroup>
  <Accordion title="Can archived users still log in?">
    No. Archived users cannot log in to Reddy. Their profiles and data are filtered out of all dashboards.
  </Accordion>

  <Accordion title="What happens to archived user data?">
    All historical data is preserved in the system including call recordings, performance metrics, reports, and training history. However, archived user data is filtered out of all dashboards and will not appear in reports or analytics.
  </Accordion>
</AccordionGroup>