> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reddy.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Responding to Manager Feedback

> Acknowledge or dispute coaching feedback from your manager

Managers leave coaching feedback on training simulations and live calls.

<Steps>
  <Step title="Access call record to view feedback">
    * You'll receive an in-app notification in your agent dashboard
    * Click the notification to go directly to the call record
    * Navigate to the Feedback tab to see your manager's coaching comments
  </Step>

  <Step title="Respond to feedback">
    Choose how to respond:

    <Tabs>
      <Tab title="Acknowledge">
        Use when you understand and agree with the feedback.
      </Tab>

      <Tab title="Dispute">
        Use when you disagree or have additional context your manager may not have considered.
      </Tab>
    </Tabs>
  </Step>

  <Step title="Add a comment">
    Explain your perspective or improvement plan. This helps your manager understand your reasoning and creates opportunity for productive coaching conversations.

    <Tip>
      Always add a comment when disputing feedback.
    </Tip>
  </Step>
</Steps>

<Info>
  When you respond (acknowledge or dispute), your manager receives a notification linking back to the Feedback tab. This ensures your response is seen and creates opportunity for follow-up conversations when needed.
</Info>
