> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reddy.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Your Coaching

> For agents: follow your coaching plan, join sessions, track your goals, and respond to session reviews.

Your manager uses Coaching to plan your development with you: the goals you are working toward, the sessions you will have together, and the tasks in between. Open **Coaching** in the left navigation to see it.

> [!NOTE]
>
> You only see a program once your manager has published it for you. If **Coaching** is empty, you are not enrolled in a program yet. Your manager will add you when it is ready.

## Your Coaching page

The page lists the programs you are enrolled in, with counts for active programs, upcoming sessions, total sessions, and open tasks. Use the **Active**, **Upcoming**, and **Completed** buttons to switch between programs.

If you are in just one active program, Reddy takes you straight to it.

## Your program page

![A coaching plan with a live video session, a goal checkpoint, an agent task, and a call review](https://mintcdn.com/reddy-376a6c19/4yI7993MKkFBMD9r/manual/images/coaching-agent-plan.png?fit=max\&auto=format\&n=4yI7993MKkFBMD9r\&q=85\&s=7a5195d466c0cb86ca778dc3553e4c12)

* **Coaching plan**: your timeline of sessions, tasks, lessons, and goal checkpoints, with dates. Use the filter buttons to see one type at a time. Click **Start lesson** to open an assigned lesson or simulation.
* **Goals**: up to three goals, with your current result, your starting point (**Baseline**), and the target (**Goal**). Results update once a day and include calls up to yesterday. See [Reading a goal card](https://docs.reddy.io/manual/coaching/goals-and-progress.md#reading-a-goal-card).
* **Sessions**: your upcoming and recent sessions. Click **View** to open one.
* **Tasks**: your coaching to-dos. Open a task to add notes, update its status, or click **Mark Complete**.

## Joining a coaching session

**1. Prepare**

Open the session ahead of time. Add anything you want to discuss under **Talking Points**; your coach sees it too.

**2. Wait for your coach to start**

Until then you see "You will be able to join the session once the manager starts it."

**3. Join**

When the session is in progress, click **Join Session**. Allow camera and microphone access when your browser asks.

Live video sessions are recorded (audio only) so Reddy can produce a transcript and summary. Live audio sessions are recorded on your coach's computer, so you do not need to open anything. Offline sessions are written up by your coach afterwards.

If your microphone does not work, see [Microphone Troubleshooting](https://docs.reddy.io/manual/training/microphone_troubleshooting.md).

## After a session

Once your coach saves the review, open the session to read the **Summary**, play back the recording, and read the transcript. Then respond:

* **Acknowledge Review** if you agree.
* **Dispute** if you disagree. Explain why in the comment; your manager will see it.

You can respond once per session.

## Notifications

You get an in-app notification (the bell at the top of the page) when:

* You are enrolled in a program
* A goal is set or updated for you
* A session is scheduled, rescheduled, cancelled, or written up
* Your coaching plan changes

You also get a reminder about 24 hours before each scheduled live session.

## Related pages

* [Coaching Sessions](https://docs.reddy.io/manual/coaching/coaching-sessions.md)
* [Goals and Progress](https://docs.reddy.io/manual/coaching/goals-and-progress.md)


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